Data Lost
Data lost issues is incredibly stressful. One moment everything is fine, and the next, your work, photos, or important documents are gone. If this has happened to you, take a breath.
Why Did My Data Disappear?
There are usually a few common culprits when data gets lost. Understanding why can help you figure out what to do.
- Accidental Deletion
- Hard Drive Failure
- Software Problems
- Physical Damage
What Do I Need to Do Right Now?
STOP using the computer or hard drive immediately.
Turn off the PC or unplug the external drive. Every minute you continue to use it, you risk overwriting the very files you are trying to save. Think of it like trying not to leave new footprints at a scene—don’t do anything else until you have a plan. This single action gives you the best possible chance of getting your data back.
How Can I Get My Files Back?
You have two main paths to a solution, and the one you choose depends on how important your data is.
- For less important files: If the lost data from accidentally deleted it, you could recover it. This is too risky. If you do it wrong, you can permanently erase the data and you cannot recovery the data again
- For important files: If you have lost critical business documents, years of family photos, or anything you cannot afford to lose forever, the safest and most reliable solution is to seek professional help.
Seek profesional help is the safest path forward. Instead of taking a gamble, you’re relying on experience to get your data back safely.
Frequently Asked Questions
Can my data be recovered?
In many situations, yes, your data can be recovered. The likelihood of success largely depends on the nature of the data loss and what you do immediately after. If it’s a software-level issue, like a deleted partition, the chances are very high. If there’s physical damage, such as a motor failure, recovery is more complex but still frequently possible for a specialist.
How long does the data recovery process take?
The timeline for data recovery is determined by the complexity of the case. A straightforward logical recovery, where the technicians are just scanning a healthy drive, can often be completed within one to two days. In contrast, a complex physical recovery can take much longer.
Can I perform data recovery myself?
While you can attempt to use data recovery software for simple scenarios like retrieving a recently deleted file from a working device, it comes with significant risks. If the drive is making unusual noises, not being recognized by your computer, or showing any signs of physical failure, attempting a DIY recovery can cause irreversible damage and make your data permanently unrecoverable. For anything beyond a simple accidental deletion, it is always safer to consult a professional recovery service to ensure the best possible chance of getting your valuable files back.
How much does data recovery cost?
The cost of data recovery in Malaysia can vary significantly based on the severity of the problem. For logical issues, such as recovering accidentally formatted drives where the hardware is fine, you can expect costs to be in the range of a few hundred ringgit. However, for physical failures that require opening the drive in a dust-free cleanroom, sourcing specific donor parts, and performing microsurgery on its components, the cost will be substantially higher, often starting from over a thousand ringgit and increasing with the complexity of the repair.
Still Struggling ?
Let the experts at Inspur Tech take over :
- Save Time & Stress: Losing files is a stressful experience. We handle the complex recovery process so you can have peace of mind.
- Accurate Diagnosis: Professional tools to pinpoint the exact cause of your data loss, whether it’s accidental deletion or physical drive failure.
- Professional Recovery: We can perform advanced data recovery for all types of drives (HDDs, SSDs) using specialized equipment in our lab.
- Peace of Mind: Know that your precious memories and important files are in trusted, professional hands.
